Norton 360 Antivirus Review 2024: Still One of the Best

Norton 360 is one of the most recognizable antivirus programs in existence. Is it secure enough to protect your devices? We take a deep dive into this well-known software to find out.
5.0
Editorial Rating
Learn More
On Norton 360 Antivirus's website

Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • 4 plans available, all including antivirus, malware, ransomware, and hacking protection, Cloud backup, and a secure password manager
  • Option to add VPN connection, dark web monitoring, privacy monitoring, and more
  • Available for up to 10 devices depending on plan
  • Multi-tab navigation may be overwhelming at first
We receive compensation from the products and services mentioned in this story, but the opinions are the author's own. Compensation may impact where offers appear. We have not included all available products or offers. Learn more about how we make money and our editorial policies.

Norton is a popular name when it comes to antivirus and malware protection. We believe that reputation comes with good reason. Norton’s security suite has high malware detection rates and offers comprehensive real-time protection against phishing, spyware, ransomware, and more.

You also have plenty of security features with this software. If options such as a password manager, a virtual private network (VPN), and identity theft protection are items you can get on board with, then Norton may be the antivirus for you.

We’ll look at what you’ll get with the Norton 360 antivirus suite to let you decide whether the options are right for your needs.

Enjoy Norton’s 100% Virus Protection Promise
5.0
Editorial Rating
Learn More
On Norton 360 Antivirus's website
Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • 4 plans available, all including antivirus, malware, ransomware, and hacking protection, Cloud backup, and a secure password manager
  • Option to add VPN connection, dark web monitoring, privacy monitoring, and more
  • Available for up to 10 devices depending on plan
  • Multi-tab navigation may be overwhelming at first

In this article
Norton 360 overview
Who is Norton 360 antivirus best for?
Norton antivirus cost
Norton 360 antivirus features
Norton 360 test results
Our Norton 360 antivirus experience
Norton customer support
Norton alternatives
Norton 360 antivirus FAQs
Bottom line: Is Norton antivirus good?

Norton 360 antivirus overview

Price $29.99–$99.48/first yr
Free plan No
# of devices protected Up to 10
Malware scans Manual and scheduled
Firewall Yes
Phishing protection Yes
Parental controls Yes
Learn more Get Norton 360 Antivirus

All About Cookies Rating
5.0
Editorial Rating
"With all the benefits you get with Norton, such as parental controls, dark web monitoring, and webcam protection, there’s no doubt Norton is a superior antivirus. The only drawbacks to using this software are found if you use a macOS, as some features won’t be available to you."

Who is Norton 360 antivirus best for?

  • Norton 360 is best for those who want additional cybersecurity features to go with its antivirus program. 

Norton ranges in price from $29.99–$99.48/first yr. The more budget-friendly options include Norton Antivirus Plus, which covers one device, and Norton 360 Standard, which protects up to three PCs, Macs, tablets, or phones.

If you're looking to cover lots of devices, you can opt for Norton 360 Select and get even more coverage for 10 devices along with extra cloud backup and LifeLock identity theft protection. There’s also the middle-ground Norton 360 Deluxe plan for people who want something in between.

Norton Antivirus Plus is a great option for those looking for basic antivirus protection. Plus, it comes with 2 GB of cloud backup and the Norton password manager.

However, Norton really shines when it comes to its 360 suites. You'll get options like a VPN, dark web monitoring, parental controls, and LifeLock identity theft protection depending on how far you climb up the subscriptions. 

If you have Windows Defender, you should know that it’ll be disabled automatically when you install Norton 360 on your device. That helps with more efficient protection while not slowing down your computer with numerous processes using the same functions.

Norton 360 pros and cons

Pros
  • Protection against all malware, ransomware, and hacking
  • Cloud backup and password manager included with all plans
  • Includes parental controls
Cons
  • No free version
  • Multi-tab navigation may be overwhelming at first when using the portal

Norton antivirus cost

Norton 360 products come in three main flavors: Standard, Deluxe, and Select.

The Standard plan starts at $39.99/first yr, the Deluxe plan starts at $49.99/first yr, and the Select plan, which includes LifeLock, starts at $99.99/first yr. There's also a more basic version, Norton AntiVirus Plus, which costs $29.99/first yr and provides coverage on one device.

Prices for Norton 360 seem to be on par with other antivirus software costs. For example, you can get Malwarebytes for $44.99–$99.99/yr with coverage for up to five devices.

McAfee offers some similar features with price points that are close to Norton at $39.99–$219.99/yr, but you may find a few more options with Norton 360, such as webcam protection and cloud storage.

Still need help choosing a Norton antivirus plan? We compared Norton 360 Deluxe vs. Norton 360 Premium along with its Antivirus Plus and Standard plans to help you get a full view of which features come at what price.

Norton antivirus plans and prices

Norton AntiVirus Plus Norton 360 Standard Norton 360 Deluxe Norton 360 Select + LifeLock
Price for first year $29.99/first yr $39.99/first yr $49.99/first yr $99.99/first yr
# devices supported 1–5 3 5 10
Compatible with Windows, macOS, Android, iOS Windows, macOS, Android, iOS Windows, macOS, Android, iOS Windows, macOS, Android, iOS
Manual and auto scan
Phishing protection
Firewall
Real-time protection
Password manager
VPN
Dark web monitoring
Parental controls
Privacy monitor
LifeLock identity theft protection
Cloud backup 2 GB 2 GB 50 GB 250 GB
Details View Plan View Plan View Plan View Plan

Don’t forget Norton 360 offers a seven-day free trial and a 60-day money-back guarantee so you can try it before you buy it.

Norton 360 antivirus features

Norton offers the standard antivirus features, including protection against malware, phishing, hacking, and other cyberthreats, along with Norton's Virus Protection Promise. If your device is infected with a virus that can't be removed by Norton or its experts, then you'll get your money back.

We also love Norton for including lots of additional features, so you can rely on Norton for most if not all of your cybersecurity needs. One of Norton's standout features is the Secure VPN, which is included with every 360 plan. Any time you can get more security while browsing online, that’s an automatic win for cyber safety.

If you use a PC, you also have access to the Power Eraser tool. The tool removes malware threats from your device, but it’s only compatible with computers running Windows OS.

If you have a Mac, there are still plenty of features available, such as phishing protection and the silent firewall. We’ll cover those in depth so you can see how each one works to protect your information.

Malware and antivirus scan

Along with a database of known malware, Norton 360 uses artificial intelligence (AI) to analyze all files entering your device and then blocks the ones deemed to be malicious. Advanced machine learning gives the software a better chance at catching those stealthy viruses.

We used Norton 360 to scan our MacBook for viruses and security risks.

You’ll also get behavioral protection when installing new applications. Your Norton software classifies the apps that access your network connection. If one of those apps behaves suspiciously, Norton reports it to you.

Norton’s products come with a Virus Protection Promise, which means you’re entitled to a refund if the antivirus or Norton experts can’t remove a virus from your device.

Power Eraser

Although Norton 360 doesn’t offer a free antivirus suite, you can get a free standalone malware removal tool. Norton Power Eraser is an app specifically designed to remove even the sketchiest computer viruses. These include malware such as fake security software and scareware.

Norton Power Eraser page clarifying that it only works on Windows devices.

You don’t have to install this app for it to work. Just note it’s a free download for Windows only, so this option is not yet available for Mac users. You can simply download it and run the program to remove threats from your device.

Phishing protection: Norton Safe Web

Norton 360 comes with Norton Safe Web, which analyzes the websites you browse and helps detect spyware, viruses, malware, and other online threats.

You’ll get website safety ratings based on the Norton Safe Web analysis. The best part is that you’ll have a rating before you visit the websites, so it offers more protection by helping you avoid malicious content.

The Norton Safe Web browser extension helps guard your information while you’re online. With this extension, you may see a red warning in your Norton desktop app when visiting unsafe websites. Safe Web alerts include:

  • Green OK: This site is safe
  • Orange exclamation point: Be cautious, this site may not be safe
  • Red X: This site isn’t safe

The Norton Safe Web extension is compatible with Google Chrome, Mozilla Firefox, and Microsoft Edge.

With the Norton Safe Web feature, you’ll also have the Link Guard protection that looks for URL reputations when links appear in your emails and social media pages. If a URL is suspicious, Link Guard gives you a warning before you click the link or share it with others.

Firewall

We were pleasantly surprised to find the Norton Smart Firewall feature for more advanced online threat protection. The firewall monitors your network traffic and keeps unwanted apps and users from accessing your device and information.

The Smart Firewall is also designed to detect cryptojacking attempts and prevent them from running in your web browser.

It also checks for potential data leaks with its Intrusion Prevention System. If a leak gets discovered, it stops the network traffic to keep further damage from happening. You can also adjust your firewall settings based on your preferences.

We were happy to see Norton's Smart Firewall feature worked for our Mac. It monitors network traffic to keep unwanted apps and hackers away from your devices.

Real-time protection

Norton 360 offers two layers of security protection to block threats before they have a chance to compromise your device: the Intrusion Prevention System and Proactive Exploit Protection.

Having both of these security layers helps to protect your device against a range of online threats. Norton recommends that you keep these settings turned on for the best security protection.

Intrusion Prevention System (IPS)

The Norton Intrusion Prevention System scans all network traffic for security vulnerabilities. The system analyzes your home network to detect security threats that try to gain unauthorized access to your device. 

The IPS works with your firewall to detect malware and prevent it from accessing your network. Norton makes using this function easy as it’s integrated into the Safe Web Feature, and it also works on Windows and Mac devices.

Proactive Exploit Protection (PEP)

Norton's Proactive Exploit Protection works by recognizing a range of malicious behaviors and then blocking only the software that mimics those behaviors.

This zero-day protection feature guards against attacks that can happen when new software is released, so there’s no waiting to discover and remove the threat in the future. PEP works with Windows devices but is not available for macOS.

Bonus features

Some of the notable bonus features you’ll find with Norton 360 antivirus are parental controls and the Norton Secure VPN. You also get dark web monitoring and SafeCam, which both protect against unique threats to your data and privacy. We’ll cover these in more detail below.

SafeCam

SafeCam is a feature that helps protect your webcam from being hacked. SafeCam alerts you if there are attempts to access your webcam and blocks unauthorized access. Unfortunately, it’s only offered for Windows at this time.

Norton Family

With the Norton Parental controls, known as Norton Family, you get security protection for the whole family. Parents can see their children’s online searches and video views. There’s also age-appropriate monitoring and settings to control screen time limits during school time. 

Norton Family dashboard on the Account Summary page, which breaks down into web monitoring, time monitoring, and app monitoring.

This feature is offered for Windows 7+, Android 8+, as well as the current and previous two versions of iOS.

Norton Password Manager

You need a unique password for each of your online accounts to keep your information safe. But with numerous accounts, that can become a hassle, to say the least.

With Norton’s password manager, you can create complex passwords that are harder to hack while storing them securely in your online encrypted vault. This feature is available across platforms so you can enjoy it with a browser extension on desktop or with a mobile app for iOS or Android.

Norton Password Manager passwprd strength report overview.

Norton Secure VPN

Norton Secure VPN is included with Norton 360 and helps keep your devices secure when using public Wi-Fi, as many of these networks aren’t safe. The VPN hides the internet data going to and from your device, so your personal information won’t get picked up easily by hackers.

We tried out Norton Secure VPN and found it was easy to use.

Dark web monitoring

Cybercriminals use the dark web to buy and sell your personal information. With Norton dark web monitoring, you get a notification if your information is found floating around the forums of the dark web. 

The service regularly searches places where information is frequently traded to make sure your data stays secure. You can enter information like email address, phone numbers, credit card details, and more for monitoring.

Norton offers dark web monitoring, which checks the dark web for info like your email, address, credit card numbers, and more.

LifeLock identity theft protection

With LifeLock identity theft protection, Norton scans for the use of your personal information and looks for threats. You’ll get an alert to all possible threats by phone, email, text, or mobile app.

There’s also live, U.S.-based identity restoration specialists available to resolve identity theft issues. With this plan, you have $1 million worth of coverage for lawyers and other experts to help work through identity theft problems as well as up to $25,000 in stolen funds reimbursement.

Cloud storage

Norton Cloud Backup stores and protects your files and documents to prevent data loss in case of hard drive crashes, stolen devices, and possible ransomware. You can create a cloud backup for specific files and even copy files from your computer to the cloud. 

At this time, Norton Cloud Backup only works with Windows OS.

Norton 360 test results

The European Institute for Computer Antivirus Research (EICAR) offers tools to help evaluate the effectiveness of cybersecurity products. It tests for malware, potentially unwanted programs (PUAs), and phishing attempts. The samples provided mimic each of these to really give your cybersecurity product a run for its money. 

Although Norton regularly undergoes third-party testing, EICAR can be a great way to learn about the effectiveness of your antivirus program when third-party test results aren’t available.

Norton 360 passed all of the EICAR tests that we threw at it. It immediately removed the malware test file, blocked the potentially unwanted app (PUA) test file from downloading, and blocked the phishing test webpage. When combined with its stellar third-party test results, you can rest assured that your device could be protected with Norton.

Norton 360 EICAR test results

Test Norton 360 score
Malware detection Pass
Potentially unwanted apps (PUAs) detection Pass
Phishing detection Pass

Test results as of 10/25/2023.

Norton 360 third-party test results

Norton 360 was scrutinized by AV-TEST to determine its effectiveness when detecting malware and protecting devices.

During its latest rounds of tests, AV-TEST gave Norton 360’s Windows, macOS, and Android products perfect scores for protection, performance, and usability.[1, 2, 3] Having had mark downs on its Windows product in the past, we were pleased to find that Norton aced all of its tests, including no false positives on any of the tested devices.

Norton 360 AV-TEST results

Test type Windows 10 score macOS Ventura 13.6.1 score Android 11 score
Protection 6.0/6.0 6.0/6.06.0/6.0
Performance 6.0/6.0 6.0/6.0 6.0/6.0
Usability 6.0/6.0 6.0/6.0 6.0/6.0
Windows 10 test results from Jan-Feb/2024.
macOS Ventura 13.5.1 test results from Dec/2023.
Android 11 test results from Jan/2024.

Our Norton 360 antivirus experience

We installed Norton 360 Standard on a MacBook Air running Big Sur version 11.3. Everything available for the macOS worked exceptionally well. There were no hiccups when we had multiple browser tabs open and we saw no performance issues while running virus scans.

From the Device Security section, we performed a quick scan and a full scan to test Norton 360. With the full scan, it analyzed over 600,000 files in less than 10 minutes. Our only complaint is that as soon as it finishes the scan, the screen shows you it’s done and the number of files disappears. Fortunately, no malware was detected.

The Norton full scan took less than 10 minutes to analyze more than 600,000 files on our MacBook.

Norton antivirus full scan

The Quick Scan took less than one minute and flew through 1,030 files. No threats were found with that scan, either.

We also tried the junk file cleaner, which only took several minutes to run. We didn’t have many files to move but can see where this feature could be extremely beneficial when you want to get rid of files and documents you no longer need.

We tried Norton's junk file cleaner, which took a few minutes to identify files we could safely remove to improve our device's performance.
Norton antivirus junk scan

None of the features we used were difficult or had a steep learning curve. But because we use a MacBook, there were features we didn’t have access to that Windows users get to enjoy. We would’ve liked to have as many options for macOS, but this isn’t out of the ordinary for most antivirus programs.

Norton 360 compatibility

When you decide to purchase Norton 360, be sure it’s compatible with your device and browsers. Some devices aren’t supported and certain parts of the software may not work on your operating system. Norton 360 is compatible with:

  • Windows 7 Service Pack 1
  • Windows 8/8.1
  • Windows 10
  • Windows 11
  • Android 8.0 or later
  • macOS X 10.10.x or later
  • iOS current version and two previous versions

Browser extensions for Norton SafeWeb:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge

Norton customer support

We didn’t have to contact support for anything during our review, but Norton’s Help Center features trending topics and a community forum to help get you the support you need.

Outside of using the Norton website, you can also message its support team on Facebook or Twitter. There’s also a chatbot support feature, which is open seven days a week, 24 hours a day.

Phone support is also offered seven days per week, 24 hours a day. You fill out a brief form and get a case number to give to the agent. There’s also a dropdown box to select your country and get a toll-free phone number to call.

Norton alternatives

Norton is one of our favorite antivirus software, but that doesn't mean its perfect. It lacks certain features for Mac and it could be pricey depending on your antivirus needs. Here are some other antivirus programs to consider:

  • McAfee: Similar to Norton, McAfee offers comprehensive suites with antivirus, scam, and web protection included. You'll also get extras like a VPN, identity monitoring and a passwod manager.

    Get McAfee | Read Our McAfee Review

  • CleanMyMac X: Not all antivirus programs are made only for Windows. CleanMyMac X provides plenty of tools to keep your Mac running smoothly, including an app updater, mail attachment remover, file space visualizer and more.

    Get CleanMyMac X | Read Our CleanMyMac X Review

  • AVG: AVG is one of the most effective free antiviruses you can download. It boasts perfect protection scores and it includes protection against malware, phishing, and infected emails or attachments.

    Get AVG | Read Our AVG Review

See how the competition compares in our TotalAV vs. Norton 360 review and Norton 360 vs. AVG review.

Norton 360 antivirus FAQs


+

Is Norton LifeLock worth it?

Norton 360 with LifeLock Select is worth it for anyone who wants a feature-rich antivirus and around-the-clock customer service for identity theft issues. The Select plan comes with LifeLock identity theft protection as well as a VPN, parental controls, and antivirus protection that’s been highly rated by third-party testers.


+

What’s better, Norton or McAfee?

McAfee is better than Norton if you want to cover more devices with a cheaper subscription plan. But Norton is better than McAfee if you want real-time dark web monitoring and 24/7 phone support.


+

How much does Norton cost per month?

Norton’s cost varies depending on the plan you get, but the cheapest option, Norton AntiVirus Plus, is $29.99/first yr, which amounts to around $1.67/mo for your first year. The most expensive plan, Norton 360 with LifeLock Select, is $29.99/first yr, which amounts to $8.33/mo for your first year.


+

Is Norton antivirus a Chinese company?

Norton is not a Chinese company but is instead part of a company called Gen Digital. It is based in Tempe, Arizona, in the U.S.


+

Does Norton own Avast?

In 2022, NortonLifeLock purchased Avast, which makes it the fourth antivirus brand acquisition the company has made. Other antivirus brands acquired by Norton’s parent company Gen include Avira, AVG, and CCleaner.

Bottom line: Is Norton antivirus good?

With all the benefits you get with Norton, such as parental controls, dark web monitoring, and webcam protection, there’s no doubt Norton is a superior antivirus. 

The only drawbacks to using this software are found if you're an Apple aficionado, as some security tools won’t be available for macOS. If you want tons of options with a premium product offering incredible security, Norton is still at the top of its game with all of the available plan options.

Of course, the best antivirus software is the one that meets your needs and budget. So if Norton 360 antivirus doesn’t check off all the boxes, other antivirus software such as AVG and TotalAV might be worth a look instead.

Enjoy Norton’s 100% Virus Protection Promise
5.0
Editorial Rating
Learn More
On Norton 360 Antivirus's website
Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • 4 plans available, all including antivirus, malware, ransomware, and hacking protection, Cloud backup, and a secure password manager
  • Option to add VPN connection, dark web monitoring, privacy monitoring, and more
  • Available for up to 10 devices depending on plan
  • Multi-tab navigation may be overwhelming at first
Author Details
Patti Croft is a seasoned writer specializing in technology, with three years of experience. With a B.S. in Computer Science and a background as a technical analyst and security specialist, she covers a range of topics like data security and parental control software.

Citations

[1] AV-TEST Product Review and Certification Report – Jan-Feb/2024

[2] AV-TEST Product Review and Certification Report – Dec/2023

[3] AV-TEST Product Review and Certification Report – Jan/2024